The Improvement Guide PDF ePub eBook

Books Info:

The Improvement Guide free pdf This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

About Gerald J. Langley

Gerald J. Langley is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), a consulting firm that specializes in the improvement of quality and productivity. Ronald D. Moen is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API. Kevin M. Nolan is a statistician, author, and consultant at API, where he focuses on developing methods and assisting organizations to accelerate their rate of improvement in quality and productivity. Dr. Thomas W. Nolan is a statistician, author, and consultant, and'co-founder of API. Clifford L. Norman is a consultant with API whose work has emphasized the psychology of change. Lloyd P. Provost is a statistician who advises to organizations as an API associate.

Details Book

Author : Gerald J. Langley
Publisher : Jossey Bass Wiley
Data Published : 29 April 2009
ISBN : 0470192410
EAN : 9780470192412
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 512 pages
Age + : 15 years
Language : English
Rating :

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