Experimentation in Learning Organizations PDF ePub eBook

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Experimentation in Learning Organizations free pdf Excerpt from Experimentation in Learning Organizations: A Management Flight Simulator Approach Abstract: Managers real life experiences will need to be supported by new learning tools, as external environments and internal dynamics of organizations become more complex. This need for simulated managerial experience has come from a trend towards fewer hierarchical levels organizations. Managerial competency that was once achieved by progressing through the many layers needs to be obtained through other means. This article shows how management flight simulators can enhance learning by allowing managers to compress time and space, experiment with various strategies, and learn from simulated deployments by reflecting on the outcomes. We focus on three aspects of the use of such simulators 1) the design of a generic learning process - learning laboratories - to address service quality management issues in a variety of industrial settings- 2) how dimensions of this learning can be operationalized and measured- and 3) an experimental study that shows the transfer aspect of learning and how different learning strategies affect the way in which participants transfer learning across domains. Keywords: Learning organizations, transfer, gaming, system dynamics, behavioral decision making, simulation 1. Introduction Organizational decision making is highly complex and managerial choices are far from trivial. The fact that people have a hard time learning from real-life experiences compounds the problem, especially when the decisions and their consequences are separated in time and space. In the Us, for example, one of New England's largest banks provides an illustration of how difficult learning from experience can be. The banks aggressive pursuit of ship-owning clients in the seventies led to huge losses in shipping portfolios in the early eighties. Massive losses led the bank to liquidate its entire shipping portfolio. At the same time, however, they aggressively expanded into risky real estate developments. In the late eighties, their real estate ventures resulted in quarterly losses of up to one billion dollars. These losses eventually caused the banks ultimate demise in 1991. Although shipping and real estate markets share many structural features and are unstable for similar reasons, this bank was apparently unable to learn from their mistakes in shipping and repeated them in real estate (Bakken, 1990). This example not only highlights how difficult it is to learn causal relations in one decision environment, but also shows that decision makers do not easily draw appropriate lessons from failures. Certainly, people must simplify their decision environments into manageable chunks, lest decision making be impossible (Simon, 1956: 1978). About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully- any imperfections that remain are intentionally left to preserve the state of such historical works.

About Bent Bakken

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Details Book

Author : Bent Bakken
Publisher : Forgotten Books
Data Published : 27 September 2015
ISBN : 1332260381
EAN : 9781332260386
Format Book : PDF, Epub, DOCx, TXT
Number of Pages : 36 pages
Age + : 15 years
Language : English
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    . Excerpt from Experimentation in Learning Organizations: A Management Flight Simulator Approach Abstract: Managers real life experiences will need to be supported by new learning tools, as external e